In front of the customer
The different situations and the various embarrassing problems that arise when the framer is in front of the customer.
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Survey: the framer and the customer
According to a survey, only 30% of Italian framers ask customers for a deposit. The object of the survey was the behaviour of the framer in front of the customer.
"Pay now or leave a deposit?"
Why is it so embarrassing for a framer to ask for a deposit? It can overcome many problems and can also end up being useful to the customer.
I would like my frame repaired...
The customer wants to save some money but for the framer it is usually not such a good transaction.
The delivery of the finished frame to the customer
The moment of delivering the frame to a customer is very important, as it on that moment that the customer decides whether to remain as our client or not.